This book provides certified carpet inspectors with specific guidelines to follow when investigating common types of claims. These guidelines consist of questions that should be answered, sample requirements and suggested on-location tests. Contents cover recommended report formats, field worksheets, a glossary of terms and a description of carpet defects that include delamination, staining, soiling, yellowing, shedding, pilling, watermarking and pattern match. Based on the experience and input of industry leaders including fiber producers, carpet mills, inspectors, installers, cleaners, and consumer advocates. 86 pages Binding: Saddle Stitch. |