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Report #01 Administering Cleaning Service Contracts
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Property and facility managers, and contract cleaners can use these guidelines to promote understanding and better business practices between the parties of a service agreement.
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Report #14 Retaining Customers Through Communication
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Effective communication is vital in the service industry. Maintain customer satisfaction through accountability, regular inspections, written policies, and employee training.
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Report #15 Window Washing, Residential and Commercial Accounts
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Examines the pros and cons of commercial and residential accounts, then discusses equipment, techniques, chemicals, special cleaning problems, bidding and construction clean-up. Includes a page of information resources and excerpts from one of our best selling books.
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Report #16 Insurance and Bonding, Facts for Self-Employed Cleaners
Reviews common problems, pitfalls, and clarifies a complex and confusing issue.
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Gives expert advice on worker's compensation, types of liability and coverage, property insurance, bonding, pricing and how to file a claim.Reviews common problems, pitfalls, and clarifies a complex and confusing issue.
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Report #19 Awning Cleaning, An Opportunity for Profit
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With less than 10% of all awnings regularly maintained, this is an untapped market. Examines awning types, fabric cleaning, equipment needed, cleaning procedures and pricing. Lists professional resources.
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Report #20 Earn $15 to $30 an Hour Cleaning Homes and Apartments
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A potentially lucrative opportunity, whether full or part-time. Discusses equipment, finding customers, getting started, common problems and keys to success.
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Report #36 Hiring and Compensating a Sales Person for Your Cleaning Business
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Explains the benefits of a salesperson to your cleaning company. Discusses hiring considerations and procedures, compensation, confidentiality and non-disclosure agreements.
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Report #41 Adding Profit Through Diversification
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Helps you consider the expansion and diversification of your cleaning business. Lists potential add-on services. Guides you through the analysis of opportunities, research of the market and planning so you can proceed wisely.
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Report #54 Construction Clean-Up for Homes, Apartments and Condos
Nine chapters detail this business opportunity, how to find jobs, how to estimate, bid, and clean for different areas of new homes or buildings.
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(€8.70)
Report #57 So You Want to Sell Your Cleaning Business, Part 1
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A consultant specializing in selling service businesses explains financial statements, potential risks, earnings definitions, market values, terms and the input of advisors.
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(€8.70)
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