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Management, Supervion and Marketing

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Supervisors Guide to Successful Training
Efficient and effective training is essential in developing personnel, raising employee morale, increasing production and preventing on-the-job accidents. This manual takes an in-depth look at the fundamentals of effective supervision and training for new employees, or enhancing the skills of existing staff with on-the-job techniques you can put to use immediately. The Supervisor's Guide to Successful Training serves as a versatile guide for anyone who works with others to get the job done properly, profitably and on time.
220 pages
Binding: Paperback
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Our price: $23.00 (€20.01)
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Total Quality Management for Custodial Operations
This book will provide you with a step-by-step plan to empower your custodial employees and engage your customers to work with you to improve the quality of your service. You will save time, money, and frustration by using a proven Road map for implementing TQM in your department or business. It speaks to every level of skill from novice to the most sophisticated expert on TQM.
113 pages
Binding: Paper
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Our price: $69.00 (€60.03)
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