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Technical and How To
Technical and How To
46 products Hard Floor Care
Hard Floor Care
11 products Management, Supervion and Marketing
Management, Supervion and Marketing
12 products Carpet,Upholstery and Drapery
Carpet,Upholstery and Drapery
22 products Inspections and Claims
Inspections and Claims
11 products Self Employment and Small Business Management
Self Employment and Small Business Management
13 products Household Cleaning and Maid Services
Household Cleaning and Maid Services
8 products Bidding and Estimating
Bidding and Estimating
10 products Other Books of Interest
Other Books of Interest
2 products

Featured products

How to Sell & Price Contract Cleaning See details
How to Sell & Price Contract Cleaning
This 900 page reference manual is packed full of sound business advice to help you put together a winning proposal and a competitive bid for cleaning services. This book includes bid estimate sheets, time and production standards, supply usage charts, blank forms, job specifications, legal contracts, and markup tables for labor, products and supplies. This nuts and bolts guide is ideal for building owners, property managers and contract cleaners dealing with all types and sizes of properties.
900 pages
Binding: Paper
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Everything You Need to Know to Start a House Cleaning Service See details
Everything You Need to Know to Start a House Cleaning Service

This book is available as an eBook Here.

A house cleaning or maid service is an ideal full or part time business for students, single parents, the retired and others wanting a flexible schedule and an income of $15 to $35 per hour. Author Mary Johnson began her business, Dial-A-Mop, with a thirty-five dollar investment and built it into an operation generating over $170,000 a year and employing twelve people. Johnson shares the secrets of her success as she explains how to avoid unnecessary hassles and setbacks on the road to profit and professional service. Included are sample forms for recording financial and employee data, estimates, schedules and bids. Important tips are given on advertising, bidding, accounting, insurance, competitors, vacations, safety, products, supplies, equipment and employees.
232 pages
Binding: Paper
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Products

The U.S. Janitorial Services Industry See details
The U.S. Janitorial Services Industry

This Marketdata study examines the huge and mature $52 billion U.S. commercial janitorial services market that employs nearly 1 million. The business is very competitive, comprised of 765,000 mainly small operators, including 44,000 franchised outlets. Competitors run the gamut from mom & pop cleaners, to giants such as ABM Industries with $2.4 billion in revenues and ServiceMaster Clean with $2.1 billion. This study traces the industry’s size, growth, end-user segments, structure, factors affecting demand, and operating ratios — Receipts for 1987-2012 actual, 2013-2014 estimates, and 2018 forecasts.

Steady sales gains came to a halt in 2009 with the Great Recession, real estate bust, rising office building construction and vacancy rates, and cutbacks in the frequency of cleaning by clients. Some customers even shifted to in-house cleaning. The industry has rebounded since 2011 but has been undergoing significant change. Worker turnover is still high, there’s pressure to raise wages, franchise sellers are under fire for unscrupulous practices, consolidation is speeding up as the older generation of owners/managers retires, there is uncertainty over the effects of Obamacare, and “green cleaning” and OSHA and ISO certification has become more important. However, cleaning contractors that are adept at specialized niches can still do well.

This is a complete analysis of: industry size and structure, competitors, major industry trends, franchising, office and industrial building vacancy rates, impact of the last recession, cleaning worker pay/turnover, outsourcing, and more. Includes highlights of latest surveys by trade journals, as well as comments and outlooks by top competitors, trade groups and industry consultants. National, state and city ratios from Census Bureau, BLS, NAR, BSCAI and other surveys. Includes in-depth profiles and rankings of all the top franchises and non-franchise competitors.

164 pages, 80 Tables

You may also purchase single chapters of this study - you don't have to buy the whole study if your budget is limited (chapters and pricing shown in Table of Contents)

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Too Busy to Clean? See details
Too Busy to Clean?
This book contains over 500 useful tips and techniques to help make housecleaning easier and more effective. Written with humor and understanding, Barrett shows harried housekeepers how to evaluate and maintain realistic standards with a minimum of time and effort. Along with a wealth of practical advice and procedural shortcuts, this book provides organizational strategies for establishing workable routines that will save time and energy.
122 pages
Binding: Paper
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Total Quality Management for Custodial Operations See details
Total Quality Management for Custodial Operations
This book will provide you with a step-by-step plan to empower your custodial employees and engage your customers to work with you to improve the quality of your service. You will save time, money, and frustration by using a proven Road map for implementing TQM in your department or business. It speaks to every level of skill from novice to the most sophisticated expert on TQM.
113 pages
Binding: Paper
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Upholstery & Fabric Cleaner's Handbook See details
Upholstery & Fabric Cleaner's Handbook
While the title of this book is the Upholstery and Fabric Cleaner's Handbook, it probably would be simpler and more accurate to title it the Textile Cleaner's Handbook. Textiles which are used for interior decor will all eventually need to be cleaned and with the knowledge and techniques which are discussed within these chapters you should be comfortable cleaning most of them.
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Upholstery Cleaning On-Site See details
Upholstery Cleaning On-Site
Industry leaders estimate that as much as 95% of the furniture sold each year is not professionally cleaned on a regular basis. With over seven billion dollars worth of fabric covered furniture sold each year to residential buyers alone, upholstery cleaning is one of the largest untapped markets in the cleaning industry. For the self-employed cleaner, this is a highly profitable market that is waiting to be sold, serviced, and maintained. In the past, furniture cleaning was largely a matter of washing down soiled fabric with a soapy sponge. Now with the advent of new fabrics, finishes, and dye systems, cleaning has become a more complex task, requiring special skills, knowledge, equipment, chemicals, and procedures. This book provides step by step how-to procedures and the practical information you need to take advantage of the many profitable opportunities available in the on-site upholstery cleaning industry.
57 pages
Binding: Paperback
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Water Damage Guidelines See details
Water Damage Guidelines
A detailed and informative manual designed to assist restorative drying contractors in maintaining their professional competence. Examines the science and principles of drying, the various categories of water damage, and describes the suggested procedural standards for many scenarios. Discusses drying equipment and inspection procedures, and includes an extensive glossary of terms.
75 pages
Binding: Paperback
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